Privacy policy

The content on this website maintained by Styling with Grace K Limited. The website production team can be reached by email at

This privacy policy, together with the Terms and Conditions, sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read this privacy policy carefully.  By visiting this website, you are accepting the terms of this privacy policy. It is the stated policy of Styling with Grace K Limited that we will act in accordance with current legislation and aim to meet current best practice with regard to the processing of personal data.

We take your online privacy seriously. You may visit this site anonymously as often as you like without providing any personally identifying information (such as your name, address, or email address). We do not collect personally identifying information from you except when you specifically provide it, and we protect the information we receive. We engage third parties to perform services in connection with the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution, website evaluation, data analysis, and, where applicable, data cleansing. We need to share personal information with these third parties so that they can perform these services, however, we limit the personal information that we give to them and authorize them to use this information only for the purpose of performing those services.

Please read below for a further explanation of the information we gather and how we use it.

As you explore our website, you may come across places in which we ask you to provide us with information about yourself. We explain each of these below. We will not use your name or email address for any purpose other than as stated.
1.1 We may ask for your email address and your name so that we can contact you. If you decide to enter into correspondence, we will not use your name or email address for any purpose other than as stated.
1.2 In some places on this site, we may ask for your feedback, opinion or suggestions, and provide you with a link for emailing us your response. But again, we will only use the email address we receive from you for the purpose of responding to your questions or suggestions.

2.1 We will retain the data we hold concerning you for as long as it is necessary to do so. We will retain and only disclose personal data to authorized authorities without your consent where we are required to do so under the law.

3.1 If you have previously provided us with your email address or any other information and later decide that you do not want us to have it, you may ask us to delete it by emailing us:

4.1 Cookies are electronic tags that most websites place on your computer in the process of sending your computer a file, such as a web page. In short, we don’t use any cookies.

5.1 Our site contains links to other sites that are not under our control. As such other sites do not necessarily follow our privacy policies and may place their own cookies on your computer. This practice is standard on the Web. We do not control cookies placed on your computer by third parties whose advertising or links appear on our site.

6.1 We would like to be able to tell you that the personal information you provide us with is absolutely safe. Recent well-publicized instances of computer security breaches make this impossible. We try to take reasonable steps to protect the information that you provide us from theft or unauthorized usage.

Refund policy
As you are a consumer and have made an order online you may, in accordance with the Consumer Contracts Regulations 2013, cancel your order and obtain a refund (or exchange) within 14 working days from delivery. Unless the goods are faulty, you will be required to arrange and pay for the cost of returning them to us. Please ensure you obtain a proof of postage when you do so (in case you need to show you have returned the goods, in the unlikely event that we do not receive the returned parcel. If you are canceling a session within 24 hours of ordering (but not immediately prior to your session), a full refund will be issued.
We will not provide a full refund if the goods show signs of unreasonable use. In such circumstances, we will notify you that a reduced refund amount will be available, or you can choose to arrange for such goods to be returned to you within 28 days of our notification.
Your right to return goods does not apply to goods (1) made to your specification or (ii) which have been clearly personalized (e.g. by being engraved) or (iii) which by reason of their nature cannot be returned or are liable to deteriorate or expire rapidly or (iv) where sealed goods have been supplied which are not suitable for return due to health protection or hygiene reasons if they become unsealed after delivery.

Should you wish to cancel your booking please notify us of your intention as soon as possible by; emailing:  phoning: +44 (0) 203 441 3721 Failure to attend without reasonable prior notification (i.e. 24hrs) is non-refundable. Should we need to cancel a session (for any reason) we will contact you beforehand to arrange an alternative date or organise a full refund.
2.NON BRITISH POUND CURRENCIES Please note that refunds are based on the currency of the original payment. Any loss/profit in conversion rate fees are due to normal market fluctuation and we cannot reimburse you for any loss due to conversion rate differences.
We like to build good working relationships with our clients so please contact us with any questions you might have. Our business is all about customer service. Please contact us if there is something we can help in any way – whether it be with items that you have previously bought or new clothes and the accessories that go with them.